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FREQUENTLY ASKED QUESTIONS

  • The Pix World SIM card is a Triple-SIM, which means it will work in any unlocked device and fits all phones and tablets.

    If you are not using a smartphone and are travelling to the USA, Japan,
    South Korea or the Americas, we recommend checking the compatibility of
    your device with your country of travel. Very few mobile phones will not
    work with Pix World. 99% of devices will be fully compatible.

    Locked phones

    Pix World works only in unlocked mobile phones. When you insert your Pix World in a locked phone, you may see a message like this:“Restricted SIM”, “Insert correct SIM”, “SIM registration failed”. Please contact your handset provider to have the phone unlocked.

    Some Samsung, LG, Blackberry and iPhone users might need to take the following steps:

    1. Find the Pix World menu in your phone menu (Main Menu on Blackberry,
    General – Phone – SIM Applications on iPhone) and choose “Settings”.
    2. Press “YES” or “OK”.
    3. Input “1101” and choose “OK” (there should be a message on the screen
    that says “CC OptionX: ON”).
    4. Go ahead and make calls as usual. To turn this option OFF, enter 1102.

    A small number of handsets or older style phones (5 years +) may require a different dialing method when making calls with Pix World.

    Try to dial in the following mode: *146* 00 country code, telephone number #. Press call.

  • The Pix World SIM card is a Triple-SIM, which means it will work in any unlocked device and fits all phones and tablets.

    If you are not using a smartphone and are travelling to the USA, Japan,
    South Korea or the Americas, we recommend checking the compatibility of
    your device with your country of travel. Very few mobile phones will not
    work with Pix World. 99% of devices will be fully compatible.

    Locked phones

    Pix World works only in unlocked mobile phones. When you insert your Pix World in a locked phone, you may see a message like this:“Restricted SIM”, “Insert correct SIM”, “SIM registration failed”. Please contact your handset provider to have the phone unlocked.

    Some Samsung, LG, Blackberry and iPhone users might need to take the following steps:

    1. Find the Pix World menu in your phone menu (Main Menu on Blackberry,
    General – Phone – SIM Applications on iPhone) and choose “Settings”.
    2. Press “YES” or “OK”.
    3. Input “1101” and choose “OK” (there should be a message on the screen
    that says “CC OptionX: ON”).
    4. Go ahead and make calls as usual. To turn this option OFF, enter 1102.

    A small number of handsets or older style phones (5 years +) may require a different dialing method when making calls with Pix World.

    Try to dial in the following mode: *146* 00 country code, telephone number #. Press call.

  • The Pix World SIM card is a Triple-SIM, which means it will work in any unlocked device and fits all phones and tablets.

    If you are not using a smartphone and are travelling to the USA, Japan,
    South Korea or the Americas, we recommend checking the compatibility of
    your device with your country of travel. Very few mobile phones will not
    work with Pix World. 99% of devices will be fully compatible.

    Locked phones

    Pix World works only in unlocked mobile phones. When you insert your Pix World in a locked phone, you may see a message like this:“Restricted SIM”, “Insert correct SIM”, “SIM registration failed”. Please contact your handset provider to have the phone unlocked.

    Some Samsung, LG, Blackberry and iPhone users might need to take the following steps:

    1. Find the Pix World menu in your phone menu (Main Menu on Blackberry,
    General – Phone – SIM Applications on iPhone) and choose “Settings”.
    2. Press “YES” or “OK”.
    3. Input “1101” and choose “OK” (there should be a message on the screen
    that says “CC OptionX: ON”).
    4. Go ahead and make calls as usual. To turn this option OFF, enter 1102.

    A small number of handsets or older style phones (5 years +) may require a different dialing method when making calls with Pix World.

    Try to dial in the following mode: *146* 00 country code, telephone number #. Press call.

  • The Pix World SIM card is a Triple-SIM, which means it will work in any unlocked device and fits all phones and tablets.

    If you are not using a smartphone and are travelling to the USA, Japan,
    South Korea or the Americas, we recommend checking the compatibility of
    your device with your country of travel. Very few mobile phones will not
    work with Pix World. 99% of devices will be fully compatible.

    Locked phones

    Pix World works only in unlocked mobile phones. When you insert your Pix World in a locked phone, you may see a message like this:“Restricted SIM”, “Insert correct SIM”, “SIM registration failed”. Please contact your handset provider to have the phone unlocked.

    Some Samsung, LG, Blackberry and iPhone users might need to take the following steps:

    1. Find the Pix World menu in your phone menu (Main Menu on Blackberry,
    General – Phone – SIM Applications on iPhone) and choose “Settings”.
    2. Press “YES” or “OK”.
    3. Input “1101” and choose “OK” (there should be a message on the screen
    that says “CC OptionX: ON”).
    4. Go ahead and make calls as usual. To turn this option OFF, enter 1102.

    A small number of handsets or older style phones (5 years +) may require a different dialing method when making calls with Pix World.

    Try to dial in the following mode: *146* 00 country code, telephone number #. Press call.

  • The Pix World SIM card is a Triple-SIM, which means it will work in any unlocked device and fits all phones and tablets.

    If you are not using a smartphone and are travelling to the USA, Japan,
    South Korea or the Americas, we recommend checking the compatibility of
    your device with your country of travel. Very few mobile phones will not
    work with Pix World. 99% of devices will be fully compatible.

    Locked phones

    Pix World works only in unlocked mobile phones. When you insert your Pix World in a locked phone, you may see a message like this:“Restricted SIM”, “Insert correct SIM”, “SIM registration failed”. Please contact your handset provider to have the phone unlocked.

    Some Samsung, LG, Blackberry and iPhone users might need to take the following steps:

    1. Find the Pix World menu in your phone menu (Main Menu on Blackberry,
    General – Phone – SIM Applications on iPhone) and choose “Settings”.
    2. Press “YES” or “OK”.
    3. Input “1101” and choose “OK” (there should be a message on the screen
    that says “CC OptionX: ON”).
    4. Go ahead and make calls as usual. To turn this option OFF, enter 1102.

    A small number of handsets or older style phones (5 years +) may require a different dialing method when making calls with Pix World.

    Try to dial in the following mode: *146* 00 country code, telephone number #. Press call.

  • The Pix World SIM card is a Triple-SIM, which means it will work in any unlocked device and fits all phones and tablets.

    If you are not using a smartphone and are travelling to the USA, Japan,
    South Korea or the Americas, we recommend checking the compatibility of
    your device with your country of travel. Very few mobile phones will not
    work with Pix World. 99% of devices will be fully compatible.

    Locked phones

    Pix World works only in unlocked mobile phones. When you insert your Pix World in a locked phone, you may see a message like this:“Restricted SIM”, “Insert correct SIM”, “SIM registration failed”. Please contact your handset provider to have the phone unlocked.

    Some Samsung, LG, Blackberry and iPhone users might need to take the following steps:

    1. Find the Pix World menu in your phone menu (Main Menu on Blackberry,
    General – Phone – SIM Applications on iPhone) and choose “Settings”.
    2. Press “YES” or “OK”.
    3. Input “1101” and choose “OK” (there should be a message on the screen
    that says “CC OptionX: ON”).
    4. Go ahead and make calls as usual. To turn this option OFF, enter 1102.

    A small number of handsets or older style phones (5 years +) may require a different dialing method when making calls with Pix World.

    Try to dial in the following mode: *146* 00 country code, telephone number #. Press call.